Yuav ua li cas rov qab ib lub xov tooj rau kev kho nyob rau hauv warranty

2024 Tus sau: Malcolm Clapton | [email protected]. Kawg hloov kho: 2023-12-17 03:58

Peb txheeb xyuas seb leej twg yuav tsum kho lub cuab yeej faulty, nws yuav siv sijhawm ntev npaum li cas, seb lawv puas yuav muab lub xov tooj hloov pauv rau koj thiab yuav ua li cas yog tias qhov zoo ntawm kev kho tsis zoo.

Hauv qhov xwm txheej twg koj tuaj yeem xa koj lub xov tooj rau kev kho vaj tse?

Raws li txoj cai lij choj "Nyob rau kev tiv thaiv ntawm Consumer Rights", koj yuav tsum tau txais cov khoom uas muaj tsis xws luag, thiab kho lawv dawb xwb.

Ob tus neeg muag khoom thiab cov chaw tsim khoom yog lub luag haujlwm rau qhov zoo ntawm cov khoom. Yog li ntawd, yog tias lub xov tooj nyob rau hauv warranty, koj tuaj yeem tiv tauj ob lub khw muag khoom thiab lub koom haum uas sawv cev rau cov chaw tsim khoom.

Qhov tsis xws luag, vim tias lub xov tooj tuaj yeem rov qab kho dua, tej zaum yuav txawv: qhov tawg ntawm lub vijtsam, tsis muaj suab, lub vijtsam kov tsis ua haujlwm, thiab lwm yam.

Lub xov tooj yuav raug kho nyob rau hauv warranty yog tias lawv tsis tuaj yeem ua pov thawj tias qhov tsis xws luag tshwm sim vim koj qhov txhaum lossis vim kev thauj mus los tsis raug lossis khaws cia. Vim li cas qhov tsis xws luag tshwm sim, lawv yuav pom thaum kuaj xyuas cov khoom. Cov txheej txheem no kuj suav nrog kev kuaj xyuas.

Thaum twg lub warranty pib

Lub sijhawm lav yog pib txij hnub ntawm kev yuav khoom. Yog tias nws nyuaj rau tsim lub sijhawm no, ces qhov kev lees paub yog siv tau los ntawm lub sijhawm ntawm kev tsim khoom ntawm cov khoom.

Thaum xa los ntawm kev xa ntawv lossis courier, nws pib txij li lub sijhawm cov khoom tau txais. Yog tias tom qab xa khoom koj siv tsis tau cov khoom - tsis muaj cov khoom seem txaus, kev teeb tsa tshwj xeeb lossis kev hloov kho, cov cuab yeej tsis ua haujlwm - lub sijhawm lav pib txij lub sijhawm tus neeg muag khoom kho nws tag nrho.

Lub warranty ntev npaum li cas

Feem ntau, lub sij hawm lav yog sau rau hauv daim ntawv cog lus muag. Feem ntau rau cov xov tooj ntawm tes nws yog rau lub hlis lossis ib xyoos. Thaum tsis muaj nqe lus hais txog qhov no hauv daim ntawv cog lus, nws tau txiav txim siab tias lub warranty siv tau rau ob xyoos.

Nws kuj tseem siv tau rau tus kheej cov khoom seem rau lub xov tooj. Lub sij hawm ntawm nws cov validity yog sau nyob rau hauv daim ntawv cog lus. Tab sis yog tias nws tsawg dua qhov lav rau cov khoom tseem ceeb, nws raug txiav txim siab tias cov khoom seem tuaj yeem rov qab kho rau tib lub sijhawm raws li cov khoom tseem ceeb.

Thaum lub xov tooj yuav tsis kho nyob rau hauv warranty

Tus neeg muag khoom lossis cov chaw tsim khoom yuav tsum kuaj xyuas lub xov tooj ntawm lawv tus kheej cov nqi. Lawv yuav tsis kam kho nws nyob rau hauv warranty yog tias nws hloov tawm tias koj:

• siv cov khoom siv tsis raug (piv txwv li, hammering rau tes nrog nws);
• kho nws carelessly (tej thiab tawg iav);
• khaws cia tsis raug (hauv chav dej nrog cov av noo siab);
• yog tias lub xov tooj tawg vim yog lub zog majeure (thaum muaj hluav taws kub lossis dej nyab);
• lawv tus kheej tau sim kho nws lossis hloov qee yam (ua "flashing").

Yog tias thaum lub sijhawm kuaj xyuas nws tau tsim tias lub xov tooj tau tawg tom qab tag nrho los ntawm koj qhov txhaum, koj yuav tau them rau cov kev pabcuam ntawm cov kws tshaj lij thiab hu rau lub chaw pabcuam kom them nyiaj kho.

Qhov twg rov qab lub xov tooj rau kev kho nyob rau hauv warranty

Koj tuaj yeem thov kev kho dawb ntawm lub khw uas koj yuav lub cuab yeej. Tus neeg muag khoom yuav tsum lees txais thiab kho lub xov tooj nyob rau hauv warranty.

Koj tuaj yeem tiv tauj ib lub koom haum uas tshwj xeeb hauv kev kho cov khoom siv.

Tso cai chaw pabcuam - yog ib qho uas koom tes nrog cov tuam txhab xov tooj. Ntawm no koj tuaj yeem tau txais kev kho dawb warranty ntawm tus nqi ntawm cov chaw tsim khoom. Thawj cov khoom seem ntawm cov xov tooj tshwj xeeb no yog siv.

Chaw pabcuam tsuas yog tshwj xeeb hauv kev kho thiab yuav tsis ua haujlwm nrog cov chaw tsim khoom tshwj xeeb lossis siv cov khoom siv hauv tsev. Nws tsim nyog paub meej seb lub xov tooj puas yuav raug kho raws li kev lees paub hauv qhov chaw zoo li no.

Yuav ua li cas rov qab ib lub xov tooj rau kev kho nyob rau hauv warranty

Koj xav tau dab tsi

• Daim tshev, daim ntawv muag khoom lossis daim ntawv cog lus muag yog ib daim ntawv lees paub qhov kev yuav khoom.
• Warranty card.
• Ntawv hla tebchaws.
• Thov xa xov tooj mus kho.

Peb yuav tsum ua li cas

Kos ib daim ntawv thov rau kev tshem tawm ntawm qhov tsis zoo nyob rau hauv duplicate. Tuaj rau lub khw lossis chaw pabcuam. Xa ib daim ntawv thov mus rau ib tus neeg ua haujlwm ntawm lub koom haum, ntawm daim ntawv thib ob nws yuav tsum muab lub foob, kos npe thiab hnub uas daim ntawv lees paub.

Tom qab ntawd, hloov lub gadget. Lub khw lossis chaw pabcuam yuav tsum ua ib qho kev kuaj xyuas kom pom qhov tsis zoo. Yog tias qhov no ua tiav lawm, lawv tam sim ntawd kos ib qho kev xa xov tooj rau kev kho. Cov ntaub ntawv no yuav qhia tias:

• lub sij hawm kis tau tus mob;
• xov tooj qauv, serial tooj, thiab lwm yam.
• leej twg kis tau;
• leej twg txais;
• piav qhia txog kev puas tsuaj;
• kho lub sij hawm.

Cov tsis xws luag tuaj yeem tshawb nrhiav tau ob peb hnub. Hauv qhov no, lub khw lossis chaw pabcuam muab kev tshuaj xyuas. Koj muaj cai tuaj koom thaum nws tuav. Nws yog ua tiav ntawm tus nqi ntawm lub tuam txhab uas yuav ua tiav kev kho. Feem ntau lub sijhawm kuaj yog 10 hnub.

Koj tus kheej tuaj yeem tiv tauj lwm lub koom haum rau kev kuaj xyuas, thiab tom qab ntawd muab tag nrho cov ntaub ntawv rau tus neeg muag khoom. Nyob rau tib lub sijhawm, nws yuav tsum them rov qab rau koj rau cov nqi.

Yuav tsum kho lub xov tooj ntev npaum li cas?

Feem ntau, cov nqe lus ntawm kev kho yog sau nyob rau hauv daim ntawv cog lus. Nws tsis tuaj yeem siv sijhawm ntau dua 45 hnub. Tab sis yog tias tsis muaj hnub kawg, ces lub xov tooj yuav tsum tau kho kom sai li sai tau. Xav txog seb qhov txheej txheem yuav siv sij hawm ntev npaum li cas.

Yog tias tus neeg muag khoom lossis cov neeg ua haujlwm pabcuam tsis tuaj yeem ua txhua yam raws sijhawm, kev pom zoo tshiab tau xaus, uas rov txiav txim siab lub sijhawm kho. Thiab kev zam txim tias qhov kev pabcuam tsis muaj cov ntsiab lus tsim nyog tsis suav nrog.

Thaum lub chaw pabcuam lossis lub khw tsis tuaj txog lub sijhawm kho, koj tuaj yeem thov kom thim rov qab. Rau txhua hnub ntawm kev ncua, koj yuav tsum tau them 1% ntawm tus nqi ntawm cov khoom.

Thaum lub xov tooj tau muab rau koj, lub sijhawm lav yuav txuas ntxiv rau lub sijhawm thaum lub gadget tab tom kho. Txhawm rau ua qhov no, koj yuav tsum tau nug cov ntaub ntawv uas hais tias thaum lub cuab yeej tau txais kev kho thiab thaum twg nws tau xa rov qab rau koj.

Yog tias lub xov tooj tsis tau kho dua li ntawm 45 hnub, thiab tus neeg koom nrog kev kho tsis tau ceeb toom txog qhov txuas ntxiv ntawm cov nqe lus thiab tsis tau hais kom txiav txim siab txog daim ntawv cog lus tshiab, sau ib nqe lus thov kom them rov qab. Yog tias nyob rau hnub 46 koj tau txais ib lub gadget, koj tuaj yeem txiav txim siab: nqa lub xov tooj lossis nyiaj (muab tias koj tseem tsis tau txais cov nyiaj). Los yog xaiv lwm yam khoom rau tib tus nqi.

Kuv yuav tsum muab qhov hloov pauv thaum lub sijhawm kho

Yog tias xav tau kev hloov pauv, ces qhia qhov no hauv txoj cai raws li lub xov tooj tau txais los kho. Kev hloov pauv yuav muab rau hauv peb hnub. Lub xov tooj yuav tsum muaj qhov tshwj xeeb zoo ib yam li lub cuab yeej koj xa tuaj rau kev kho.

Yog tias koj xa ib lub touchscreen gadget, ces koj tsis tuaj yeem muab lub khawm gadget uas tsuas yog hu thiab xa SMS. Thiab los hloov lub smartphone ntawm tus qauv tshiab, koj tsis muaj cai muab cov khoom qub qub nrog cov haujlwm tsis zoo thiab cov yam ntxwv tsis zoo.

Cov khoom thiab cov yam ntxwv ntawm lub gadget yog sau tawm nyob rau hauv cov ntaub ntawv technical. Nws tsim nyog taw qhia rau tus uas yuav koom nrog kev kho. Yog tias nws tsis kam ua raws li koj cov cai, koj tuaj yeem sau ntawv tsis txaus siab rau Rospotrebnadzor thiab mus rau hauv tsev hais plaub.

Yog tias qhov kev hloov pauv tsis raug xa tawm raws sijhawm, koj tuaj yeem thov kom tsis raug - 1% ntawm tus nqi ntawm cov khoom rau txhua hnub ntawm kev ncua.

Yuav ua li cas yog tias koj tsis txaus siab rau qhov zoo ntawm warranty kho

Thaum koj tau txais koj lub xov tooj los ntawm kev kho, ua tib zoo tshuaj xyuas nws kom muaj kev puas tsuaj tshiab, khawb, chips. Tig lub gadget rau thiab tawm, xyuas seb tag nrho cov haujlwm ua haujlwm. Coj ib daim vis dis aus lossis thaij duab. Tom qab txais tos, nug ib daim ntawv qhia tias lub xov tooj tau kho lawm.

Yog tias koj pom qhov tsis xws luag lossis lub gadget pib ua haujlwm tsis zoo dua li ua ntej, qhia qhov no hauv daim ntawv lees paub - ob qho tib si hauv koj daim ntawv thiab hauv daim ntawv theej ntawm lub koom haum uas kho. Hais kom kho qhov tsis zoo no dawb xwb. Yog tias koj raug tsis kam lees, sau daim ntawv thov.

Yog tias tsis muaj qhov cuam tshuam rau qhov kev thov, koj tuaj yeem, tom qab sau cov ntaub ntawv, mus rau hauv tsev hais plaub lossis sau ntawv tsis txaus siab rau Rospotrebnadzor.

Cov lus teb yuav yog tus uas tau koom nrog kev kho, txawm tias koj tau xa xov tooj mus rau lub khw muag khoom kho, thiab nws xa mus rau qhov chaw pabcuam lossis kev cob qhia.

Yuav ua li cas yog tias koj lub xov tooj tas li xav tau kho

Yog tias koj nkees tas li muab koj lub xov tooj rau kev kho nyob rau hauv warranty, koj tuaj yeem xa rov qab cov khoom siv rau tus neeg muag khoom. Tab sis tsuas yog nyob rau hauv cov xwm txheej hauv qab no:

• thaum lub sij hawm kho, lawv pom ib qho teeb meem tseem ceeb - ib qho uas tsis tuaj yeem kho lossis yuav tsum tau them nqi kho ntau dhau;
• lub xov tooj tau raug kho rau ntau tshaj 30 hnub thaum lub sijhawm lav tag nrho.

Hauv cov xwm txheej no, lub xov tooj tuaj yeem xa rov qab thiab hloov pauv tuaj yeem thov: xaiv ib qho tshiab ntawm tib hom lossis lwm yam hauv cov nqi no. Los yog xa rov qab cov nyiaj mus yuav lub gadget lwm qhov.